Q1: Where is your company, factory or trading company?
Our Company (NingBo Pace Pneumatics Component Co., Ltd.) located in NingBo City, China, Nearby Ningbo port, the second largest port in China, convenient transportation and low cost, convenient for customers to visit our factory, nearby ShangHai City about 200km distance.
We have our own factory to produce brass fittings, air brake fittings, composite push in fittings and air hose. We have been in this line for more than 15 years.
Q2: If your company can supply free samples to check quality and dimension? How can I get them?We are honored to offer samples to you when the prices are confirmed. Samples are free, however, the freight cost should be collected by customer. If sample quantity
is more than our regular one, we will extra collect sample cost.
Q3: How can you control the quality for mass goods?
We have production Process Control and 100% tested before shipment.
Q4: What's your regular delivery time?
For some regular products, we keep them in stock. can be sent out within 2 days. For some items which are not in our stock, the delivery time will be 3-15 days. we can meet the quickest shipment according to customers' requirement.
Q5: What is your terms of delivery?
EXW, FOB, FCA, C&F, CIF, DDU
Q6: What's your regular payment term?
1. Order amount <$5,000, the payment term is 100% TT in advance
2. Order amount $5,000 ~ $10,000, the payment term is 50% TT in advance, 50% before shipment once goods ready.
3. Order amount > $10,000, the payment term is 50% TT in advance, 50% against the copy of BL
Q7: How long is the warranty?
1 year from shipment date.