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Q1: How do we place an order?
Please send us an email specifying the item, quantity, color or other specification to place an order.
Q2: How do we make the payment?
We accept T/T,Western Union,MoneyGram, paypal and trade assurance.
Q3: How much will the express delivery cost for sample?
The express delivery cost depends on the Quantity, Actual Weight, Carton Measurement, your Destination and the Shipping Methods you choose.
Q4: How long will my order received?
DHL/UPS/FedEx Express usually takes about 3-5 working days to the destination. And it's about 7-10 working days by EMS or TNT.
Q5: What can I do if I received a faulty item?
We want all our customers to receive top quality goods. If you think there is a fault with an item when received, you can return it back to us. If any product is unsatisfactory, due to defective workmanship or materials, we will replace or refund you the purchase price if it meets our timeline requirements.
Q6: Can I have my own logo or company name to be printed on your products or the package?
Yes. You can print your logo, company name on the products or package, the exact quantity is determined by the exact model. You can also send us the artwork by email in AI, EPS, TIFF, PSD or CorelDraw format. Anyway, we accept OEM and ODM service!
Leading time:
(1) Samples can be shipped within 1-3days
(2) bulk shipment need 5-8days according to different quantities
(3) customized package need 10-15days after all info confirmed.
OEM &ODM: we welcome OEM and ODM, we have more than 5 years experience, and have printed for many of our clients.
Warranty:
1) before delivery, we will 100% inspection of the quality to make sure each unit you received is qualified, in case any defective, we will replace it for free immediately or in new shipment.
2) one year warranty, within the period, any defective please send us pictures or vedio, we will check it and replace it for free.
WHY CHOOSE US?
1.Offer good quality products at reasonable price
2.Small MOQ requirement, you can order any qty at our factory wholesale price
3.Professional sales team, instant reply within 24 hours, online service anytime
4.Excellent production line for high quality products and punctual delivery time.
5.Economic and safe